Hotel Receptionist Jobs in Greenwich SE10
Phone Direct is recruiting for experienced Hotel Receptionists for an immediate start in Greenwich SE10 and surrounding areas. Join a leading local agency for competitive pay, flexible shifts, and a fast-track registration.
Hotel Receptionist Role in Greenwich SE10
Phone Direct is partnering with prestigious hotels and hospitality venues across Greenwich SE10 to recruit skilled and personable Hotel Receptionists. This is a fantastic opportunity for individuals with a passion for customer service to join a dynamic sector. Greenwich, with its rich maritime history and tourist attractions, hosts a vibrant hospitality scene, from boutique hotels to larger international chains, all requiring top-tier front desk talent.
As a Hotel Receptionist, you are the first point of contact, the face of the establishment. Your role is pivotal in shaping a guest's entire experience. Through Phone Direct, you gain access to a curated selection of temporary and temp-to-perm positions that value your skills. We understand the local Greenwich market intimately, connecting you with employers who appreciate professionalism and a warm, efficient welcome. Whether you're seeking an immediate start to bridge a gap or a pathway to a permanent career in hospitality, we have opportunities that match your goals.
Our process is streamlined for speed. Unlike generic job boards, we offer a personalised service. One of our consultants, knowledgeable about the Greenwich area and its specific employers, will work with you to match your experience with the right hotel. This could be a role requiring classic receptionist duties or one that blends elements of a call centre agent for handling reservations. We also place school receptionists and other front-of-house roles, showcasing the transferable nature of these core skills. Explore our broader range of customer-facing roles, such as Remote Customer Support Jobs in Doncaster or specialised positions like a Visitor Experience Assistant, to see the full spectrum of opportunities we manage.
Key Responsibilities of a Hotel Receptionist
A Hotel Receptionist's day is diverse and fast-paced. You'll be the operational hub of the front desk, requiring a blend of technical skill and interpersonal excellence. Below is a detailed breakdown of the core duties you can expect in roles we fill across Greenwich SE10.
1Guest Services & Check-In/Out
- Warmly welcome all guests, managing the check-in and check-out process efficiently using Property Management Systems (PMS) like Opera, Fidelio, or similar.
- Handle guest requests, from room service orders to booking taxis and providing local information about Greenwich attractions.
- Resolve complaints or issues promptly and professionally, escalating when necessary to ensure guest satisfaction.
2Reservations & Communications
- Process bookings received via phone, email, and online channels, ensuring accuracy in rates, dates, and special requests.
- Manage a multi-line switchboard, directing calls appropriately and taking messages. This call answering skill is crucial and directly related to services we offer businesses, like our Call Answering Service London.
- Liaise with housekeeping, maintenance, and management teams to ensure smooth inter-departmental communication.
3Administration & Cash Handling
- Maintain accurate guest accounts, process payments (cash, card, foreign currency), and handle end-of-shift reconciliation.
- Prepare daily reports on occupancy, revenue, and any notable incidents for management.
- Manage key card systems, safe deposit boxes, and the security of guest information.
4Upselling & Promotion
- Promote hotel facilities, such as the spa, restaurant, or executive lounge, to enhance the guest experience and increase revenue.
- Knowledgeably recommend local Greenwich attractions, tours, and restaurants to guests.
- Assist in promoting special offers and packages available for future stays.
What We're Looking For in a Hotel Receptionist
To succeed in the Greenwich hospitality market, candidates need a specific blend of hard and soft skills. Phone Direct evaluates applicants based on the following criteria to ensure a perfect match for our client hotels.
Essential Skills & Experience
- Proven Experience: Minimum of 6-12 months in a customer-facing reception role, ideally within a hotel, but experience as a school receptionist or call centre agent is highly transferable.
- Technical Proficiency: Confident use of PMS software, Microsoft Office, and multi-line phone systems. Training on specific systems can be provided.
- Impeccable Communication: Outstanding verbal and written English. The ability to listen, empathise, and convey information clearly is non-negotiable.
- Numeracy & Cash Handling: Accuracy in handling payments, giving change, and managing accounts. Trustworthiness with financial transactions is key.
- Problem-Solving Attitude: The capacity to stay calm under pressure, think on your feet, and find solutions to guest or operational issues.
- Flexibility: Willingness to work a variety of shifts, including weekends, evenings, and bank holidays, as required by the hotel's rota.
Desirable Attributes
While not always essential, the following will make your application stand out for premium Greenwich SE10 hotel roles:
Local Knowledge
Familiarity with Greenwich, its transport links, and attractions is a huge advantage for guests.
Additional Languages
Fluency in a second language (e.g., French, Spanish, Mandarin) is highly sought after in international hotels.
Formal Qualification
A relevant NVQ, BTEC, or degree in Hospitality Management, Travel & Tourism, or Customer Service.
Salary, Pay Rates & Benefits
Phone Direct is committed to securing fair, competitive compensation for all our temporary and permanent staff. Your pay rate as a Hotel Receptionist in Greenwich SE10 will reflect your experience, the specific hotel's policies, and the shift patterns involved.
Entry-Level / Temp
Ideal for those with some customer service experience seeking an immediate start and flexible hours.
- Weekly Pay
- Holiday Pay Accrual
- Flexible Shifts
Experienced / Temp-to-Perm
For receptionists with 2+ years of hotel experience, often leading to permanent offers.
- Higher Pay Bracket
- Pension Scheme Access
- Career Progression Path
Senior / Supervisor
For Front Office Supervisors or Duty Managers with team leadership responsibilities.
- Salary Equivalent
- Enhanced Benefits
- Management Training
Benefits of Working with Phone Direct
Weekly Pay
Get paid reliably every week, without delays. We handle your timesheets and payments efficiently.
Dedicated Consultant
Your personal point of contact who knows the Greenwich market and will advocate for you.
Fast Registration
Our online process gets you work-ready quickly, often enabling a start within 48 hours.
Career Development
Access to a wide range of roles, from temporary hotel receptionist posts to permanent management, as showcased in our Recruitment Jobs in Leeds sector.
How to Apply for Hotel Receptionist Jobs in Greenwich SE10
Applying for a role through Phone Direct is straightforward and designed to get you into work fast. Follow these steps to begin your journey as a Hotel Receptionist in one of London's most historic and vibrant boroughs.
Submit Your Details
Click the 'Apply Now' button on this page. You'll be directed to a secure form where you can upload your CV and provide your contact information. Ensure your CV highlights any receptionist, customer service, or call centre agent experience.
Phone Screening & Registration
A member of our Greenwich-focused team will call you for a brief, friendly chat to discuss your experience, availability, and career goals. If suitable, we'll guide you through our fast online registration and compliance checks.
Interview & Placement
We'll arrange interviews with our client hotels in Greenwich SE10. We prepare you with details about the role and employer. Upon success, we coordinate your start date, uniform (if required), and provide a full briefing.
Apply Now for an Immediate Start
Don't miss out on this opportunity. Greenwich SE10 hotel receptionist roles are in high demand. Submit your application today and you could be starting within the week.
If you are interested email your cv and info to [email protected].
Frequently Asked Questions
While previous hotel experience is ideal, we strongly consider candidates with proven customer service skills from other sectors. Experience as a school receptionist, call centre agent, or in retail demonstrates the necessary transferable skills: communication, organisation, and problem-solving. Phone Direct provides training on specific hotel software, so a positive attitude and willingness to learn are often just as important.
For candidates with all documentation ready (right to work, references), we can often facilitate a start within 48-72 hours. The process involves a quick phone screening, online registration, and compliance checks. Many of our Greenwich SE10 hotel clients have immediate vacancies and need staff urgently, so speed is a key advantage of working with Phone Direct.
We recruit for both. Many roles start as temporary placements to cover busy periods, staff absence, or specific events. However, a significant number of these turn into temp-to-perm opportunities where the hotel offers a permanent contract after a successful trial period. We also list direct permanent vacancies. Our service, similar to our approach for Healthcare Assistant Jobs in Bolton, is flexible to match your career objectives.
Hotel reception is a 24/7 operation. Shifts typically include early mornings (e.g., 7 am - 3 pm), late afternoons (3 pm - 11 pm), and occasional night shifts. Weekend work is standard. During your registration, we discuss your availability, and we match you with hotels whose shift requirements align with your preferences as closely as possible.
Absolutely. While this page focuses on Greenwich SE10, Phone Direct places staff across London and the UK. We have a wide network of clients in hospitality, corporate reception, and customer support. If you're open to locations near Greenwich, such as Canary Wharf, London Bridge, or Deptford, please let your consultant know. You can also browse our full site for roles like Call Answering Service Jobs in the City.
Other Immediate Hospitality & Reception Roles
Explore similar opportunities available for an immediate start in Greenwich and nearby London areas.
| Job Title | Location | Pay Rate | Apply |
|---|---|---|---|
| Front Desk Agent - Boutique Hotel | Greenwich SE10 | £12.50 - £14.50/hr | Apply |
| Hospitality Receptionist | Canary Wharf E14 | £13.00 - £15.00/hr | Apply |
| Guest Services Assistant | London Bridge SE1 | £11.80 - £13.20/hr | Apply |
| Night Auditor / Receptionist | Greenwich Peninsula SE10 | £14.00 - £16.00/hr | Apply |
| Corporate Receptionist | Stratford E15 | £13.50 - £15.50/hr | Apply |
| Spa Receptionist | Blackheath SE3 | £11.50 - £13.00/hr | Apply |
| Reservations Agent | Greenwich SE10 | £12.00 - £14.00/hr | Apply |
| Conference & Events Host | North Greenwich SE10 | £12.80 - £14.20/hr | Apply |
| Medical Receptionist | Lewisham SE13 | £12.20 - £13.80/hr | Apply |
| School Receptionist (Temp) | Deptford SE8 | £11.90 - £13.40/hr | Apply |
Pay rates are indicative and subject to experience, specific shift patterns, and client policies.
Your Next Career Move Starts Here
Phone Direct is more than just a recruitment agency; we're your career partner in the Greenwich SE10 hospitality sector. With our local expertise and vast network, we connect talented individuals like you with rewarding opportunities that offer flexibility, competitive pay, and real career potential.
Prefer to talk? Call our Greenwich team:
+442033935357Final Application Note: If you are interested email your cv and info to [email protected]. Please quote"Greenwich Hotel Receptionist" in the subject line.
Contact Phone Direct
Phone Direct – Greenwich SE10 Region
Serving hotels and businesses across the borough with temporary and permanent staffing solutions.
Phone: +442033935357
Email: [email protected]
Explore more about Our Services or learn About Us.
Why Choose Us?
- Deep local knowledge of the Greenwich SE10 job market
- Fast, transparent registration and weekly pay
- Dedicated consultant support throughout your assignment
- Access to a wide range of roles, from entry-level to supervisory
Phone Direct is an equal-opportunities recruitment and temporary staffing agency serving Greenwich SE10 and the surrounding London region. © Phone Direct. All rights reserved.