Ensure Your Business Continuity & Service Levels
Who We Are
UK's #1 Answering Service
24/7 Call Handling By Professional Receptionists
Phone Direct is a telephone call answering service in the UK. We specialise in providing telephone services for businesses across the country. We can answer your calls 24 hours a day, seven days a week so you'll never miss calls again.
If you are looking for a reliable telephone answering service, Phone Direct is the ideal partner for you. Our communication experts will ensure all of your calls are handled on time and effectively.
We understand just how important it is for companies to be available for their clients. Missing phone calls can have a negative effect on the reputation and business of your company. With our helpful answering services, you will never miss out on potential clients and customers again.
How To Get Started
Four easy steps
Setup Your Campaign
Name your Campaign and choose your country
Get a Tracking Number
Get a unique Tracking Number where you can send calls
Add a Target Line
Forward your calls to buyers or anywhere you'd like them to go
Launch Your Campaign
Name your Campaign and choose your country
Why Use A Call Answering Service
With the huge range of answering services offered by Phone Direct, your company stands to benefit in many ways. We can manage your orders or e-commerce system, answer your calls, provide a virtual office, live chat support and many other crucial services.
Maximize Opportunity
Every time a customer or client tries to contact your business, there is a potential opportunity that you could be benefiting from.
24/7 Support
It can be very important to provide 24/7 coverage for your customers and clients. This can be an important deal-breaker that will help you to bring in new customers.
Cost Effective
Having a phone service available can be an excellent way to reduce costs at your business. This can help you avoid hiring an in-house team.
Hassle Free
If you need to be constantly on the phone, it can impact the productivity of your business in other areas.
Our Expertise As Call Centre
Some Of The Call Handling Services We Offer
Call Center Services International's management team has over 35-years of expertise in successfully establishing U.S.
Virtual Receptionist
Automated greeting & routing calls 24/7
Live Operator
Immediate response from an expert operator
Automated Answering
Cost-effective automated responses to basic inquiries
After-hours Answering
Professional support during off hours or after working hours
Telephone Answering
Dedicated telephone lines with personalized greetings and call forwarding options
Why Using Our Services
With most companies maintaining a digital presence...
Real Voice
Bringing the human touch to every conversation with professional operators.
Universal Coverage
With Phone Direct your company will always be available for your customers.
Professional Services
We offer a wide range of phone and digital services tailored to your business needs.
Affordable Costs
Phone Direct offers some of the most competitive rates in the industry.
Trained Experts
We employ only the very best professionals in the telecommunications industry.
Customisation
Unrivaled level of customization to match your specific business requirements.
Flexible Plans
Wide variety of packages to help you find the perfect solution for your business.
TESTIMONIALS
Our Team
Our Best Specialists Work For You
35+
YEARS OF EXPERIENCE
24/7
AVAILABILITY
100K+
CALLS HANDLED
99%
CUSTOMER SATISFACTION
How to join Phone Direct
If your business needs high-quality, affordable phone services...
What we offer:
- ✅ Affordable rates
- ✅ 24/7 support
- ✅ Highly trained UK-based team
- ✅ Wide range of world-class digital services
- ✅ Customisable experience
- ✅ Flexible payment packages
Pay as you go
Some of our clients feel better about entering a pay-as-you-go arrangement...
- • Pay for what you need
- • No obligations
- • Top up your account as needed
Monthly payment
More text about monthly contracts...
- • Cost-effective payment plan
- • Monthly Contract
- • Cancel at Any Time
Never Miss Another Important Call
Phone Direct offers rapid solutions to your communication needs. Our team of expert operators specializes in professional call handling across various industries. We leverage our extensive experience and industry connections to provide seamless communication solutions. Our operators work efficiently to understand your specific requirements and deliver exceptional customer service every time. This service is designed to enhance your business operations, ensuring you never miss important calls or potential opportunities.
GET IN TOUCH
Contact our friendly customer service team if you're interested in our fantastic services.
Make sure your company is always there for your clients and customers. We will provide our services 24/7, 365 days a year.
207 Regent St., London W1B 3BD