Medical Secretary Jobs in Belfast BT1: Immediate Start & Flexible Roles with Phone Direct

As a Medical Secretary placed through Phone Direct in Belfast BT1, you will be the vital administrative backbone of a busy healthcare practice, clinic, or hospital department. Your role is crucial in ensuring the smooth operation of patient services, managing sensitive information with the utmost confidentiality, and providing exceptional support to medical professionals. This position is ideal for someone who thrives in a fast-paced environment, possesses impeccable attention to detail, and is passionate about contributing to patient care from an administrative perspective.

Our client, a respected healthcare provider in the Belfast area, is seeking a dedicated professional to manage their front-of-house and administrative functions. By registering with Phone Direct, you gain access to this exclusive opportunity and many others. We specialise in matching skilled candidates like you with employers who value your expertise. Much like how we connect talented Healthcare Assistants in Bolton or source recruitment talent in Leeds, we take a personalised approach to your career journey in Belfast.

Key Responsibilities & Daily Duties

Your day-to-day tasks will be varied and critical to operational efficiency. You will be expected to:

• Manage Patient Appointments: Efficiently schedule, reschedule, and cancel patient consultations, procedures, and follow-ups using dedicated practice management software (e.g., SystmOne, EMIS). Minimise downtime and ensure optimal clinic utilisation.
• Handle Confidential Correspondence: Type, format, and dispatch clinical letters, referral forms, and medical reports dictated by doctors and consultants. Ensure all correspondence is accurate, proofread, and sent promptly via post or secure digital channels.
• Serve as the First Point of Contact: Professionally manage a high-volume switchboard, directing calls appropriately, taking detailed messages, and handling patient enquiries with empathy and discretion. This mirrors the critical communication skills needed in our specialised call answering services in London.
• Maintain Patient Records: Update and manage both digital and paper-based patient records with strict adherence to GDPR and data protection regulations. File test results, letters, and other documentation accurately and systematically.
• Coordinate with Healthcare Teams: Liaise between GPs, consultants, nurses, and external agencies like hospitals and laboratories to facilitate patient care pathways and ensure seamless information flow.
• Administrative Support: Manage practice emails, order clinical and stationery supplies, process invoices, and assist with general office administration to support the wider team.

Essential Skills & Requirements

To be successful in this Medical Secretary role in Belfast BT1, you will need to demonstrate the following:

• Proven Medical Secretarial Experience: A minimum of 1-2 years of experience in a similar role within a GP surgery, hospital, or private healthcare setting is essential. Familiarity with medical terminology, processes, and protocols is non-negotiable.
• Excellent IT and Typing Skills: High proficiency in MS Office (Word, Excel, Outlook) and proven experience with UK primary care clinical systems (e.g., SystmOne, EMIS, Vision). A typing speed of 60wpm+ with high accuracy is typically required.
• Outstanding Communication: Exceptional verbal and written communication skills. The ability to interact calmly and professionally with patients, colleagues, and external contacts, often in stressful situations.
• Utmost Discretion and Confidentiality: A clear understanding and demonstrable commitment to patient confidentiality and data security, in line with NHS or private healthcare standards.
• Superior Organisation: The ability to prioritise a demanding workload, manage multiple tasks simultaneously, and maintain impeccable attention to detail in a fast-paced environment.