Hotel Receptionist in Peterborough PE1 – Immediate Start with Competitive Pay & Flexible Shifts
Phone Direct is actively recruiting for a dedicated and customer-focused Hotel Receptionist for an immediate temporary-to-permanent placement at a well-regarded hotel in the heart of Peterborough PE1. This is a fantastic opportunity for someone seeking an ASAP start, ongoing work, and the chance to build a rewarding career in the hospitality sector with the support of a leading local recruitment agency.
Hotel Receptionist Job Description & Role Overview
Are you a people-person with a knack for organisation and a passion for delivering exceptional service? Our client, a prominent hotel in Peterborough PE1, is seeking a proactive Hotel Receptionist to join their front-of-house team. This role is central to creating a positive first and lasting impression for all guests, requiring a blend of administrative skill, local knowledge, and genuine warmth. As the first point of contact, you will be the face of the hotel, handling everything from check-ins and reservations to managing guest inquiries and providing recommendations for local attractions in Peterborough and beyond.
This position is being managed by Phone Direct, a trusted recruitment partner specialising in connecting skilled individuals with local businesses across Cambridgeshire. We understand the specific demands of the Peterborough hospitality market and work with employers who value reliability and professionalism. By applying through us, you gain access to a wider network of hotel receptionist and front office roles, benefit from our negotiation on pay rates, and receive ongoing support from a consultant who knows the local landscape. Whether you're looking for an immediate start to bridge a gap or a stepping stone to a permanent career, this role offers a solid foundation.
Key Responsibilities & Daily Duties
As the Hotel Receptionist in Peterborough PE1, your day will be varied and fast-paced. You will be essential to the smooth operation of the front desk, ensuring every guest interaction is seamless and positive.
- Guest Service Excellence: Welcoming guests upon arrival, managing check-in and check-out procedures efficiently, and handling all enquiries with a professional and helpful manner. This includes dealing with requests, complaints, and providing information about hotel services and local Peterborough amenities.
- Reservations & Administration: Using property management systems (PMS) to manage room bookings, cancellations, and amendments. Processing payments, handling cash and card transactions accurately, and maintaining detailed guest records in compliance with data protection regulations.
- Communication Hub: Operating the switchboard, directing calls appropriately, and taking detailed messages. Coordinating with housekeeping, maintenance, and catering departments to ensure room readiness and address any issues promptly, much like the coordinated support seen in our professional 24/7 telephone answering services.
- Problem Solving & Upselling: Proactively resolving any guest issues to ensure satisfaction and promote repeat business. Where appropriate, promoting hotel upgrades, restaurant bookings, and local tour packages to enhance the guest experience and support revenue goals.
- Safety & Compliance: Understanding and adhering to all health and safety regulations, including fire safety procedures. Ensuring the reception area is always clean, tidy, and presents a professional image of the hotel.
Essential Skills & Experience We Require
To be successful in this Peterborough-based receptionist role, you will need a combination of practical experience and the right personal attributes. We are looking for candidates who can hit the ground running and embody the hospitality spirit.
- Proven Reception or Customer Service Experience: Previous experience in a hotel, busy office, or customer-facing role is highly desirable. Experience with booking systems like Opera, Fidelio, or similar PMS software is a significant advantage.
- Outstanding Communication & Interpersonal Skills: You must have excellent verbal and written English, with the ability to communicate clearly and politely with people from all backgrounds. A calm and patient telephone manner is crucial.
- Strong Organisational & IT Skills: Competency in Microsoft Office (Word, Excel, Outlook) and the ability to multitask effectively in a busy environment. High attention to detail is required for administrative tasks and financial handling.
- Local Knowledge & Flexibility: A good understanding of Peterborough PE1 and its attractions is beneficial. You must be reliable, punctual, and flexible to work on a rota basis, including weekends, evenings, and bank holidays as required.
Why Register with Phone Direct in Peterborough?
As an established recruitment and temporary staffing agency serving Peterborough PE1 and the wider East of England, Phone Direct is more than just a job board. We build partnerships. When you secure this Hotel Receptionist role through us, you're not just getting a job; you're gaining a career advocate. Our expertise in the local market, from connecting immediate start talent in various sectors to providing top virtual receptionist services for businesses, means we understand your value.
- Competitive, Negotiated Pay: We ensure your pay rate reflects your experience and the local market rate in Peterborough, with payments processed reliably every week.
- Access to Hidden Opportunities: We work with a wide network of hotels, guest houses, and serviced apartments in PE1 and beyond, often filling roles that aren't advertised publicly.
- Ongoing Support & Career Advice: You'll have a dedicated consultant who will guide you through the registration process, prepare you for interviews, and offer advice for long-term career development in hospitality or other sectors like medical receptionist roles.
- Flexibility & Choice: Whether you're looking for temporary summer work, part-time hours around other commitments, or a permanent career move, we can match you with the right opportunity.
Salary, Benefits & How to Apply
Salary & Compensation
The pay rate for this Hotel Receptionist position in Peterborough PE1 is £11.50 to £13.50 per hour, depending on your previous experience and shift patterns.
- Weekly pay via PAYE (no umbrella company fees)
- Holiday pay accrued in line with statutory requirements
- Potential for performance-based bonuses or gratuities
- Overtime may be available during peak periods
Role Benefits
Beyond the pay, this role offers significant benefits for career-minded individuals in the Peterborough area.
- Immediate start, minimising time spent out of work
- Temp-to-perm pathway for the right candidate
- Gain experience in a professional, customer-focused environment
- Central Peterborough PE1 location, easily accessible by public transport
- Uniform provided (where applicable)
- Potential for discounted stays or F&B within the hotel group
Application Process
The process with Phone Direct is designed to be fast and straightforward, getting you into work as soon as possible.
- Click 'Apply Now': Submit your initial interest via our secure portal.
- Quick Registration Call: A consultant will call you to discuss your experience and the role in detail.
- Interview Coordination: We will arrange a fast-track interview with the hotel client in Peterborough.
- Onboarding & Start: Once successful, we manage all compliance and paperwork for a seamless start.
This Hotel Receptionist Role is Interviewing Now
Don't miss this chance to join a dynamic team in Peterborough PE1. Immediate starts are available for the right candidates.
Apply Online Today → Call: +442033935357Final Application Note: If you are interested email your cv and info to [email protected].
Other Immediate Hospitality & Reception Roles in Peterborough PE1
If this specific Hotel Receptionist role isn't quite the right fit, Phone Direct has a wide range of similar immediate-start positions available across Peterborough and Cambridgeshire. Explore the table below and apply directly for any that match your skills.
| Job Title & Description | Location | Pay Rate | Action |
|---|---|---|---|
| Front Desk Agent Luxury Boutique Hotel, guest relations focus |
Peterborough City Centre, PE1 | £12.50 p/h | Apply |
| Night Auditor / Receptionist Overnight shifts, financial reporting duties |
Hampton, Peterborough PE7 | £13.00 p/h | Apply |
| Spa Receptionist Bookings, retail sales, customer care |
Orton, Peterborough PE2 | £11.75 p/h | Apply |
| Conference & Events Coordinator B2B client handling, event logistics |
Peterborough PE1 | £12.00 - £13.50 p/h | Apply |
| Guest Services Assistant Portering, luggage, concierge services |
Stanground, Peterborough PE2 | £10.90 p/h | Apply |
Pay rates are indicative and subject to experience, shift pattern, and specific client requirements. All roles offer weekly pay.
Frequently Asked Questions: Hotel Receptionist Jobs in Peterborough
Mastering Front Desk Excellence
Excelling as a Hotel Receptionist requires a blend of soft skills and technical know-how. Watch the video below for insights into professional communication and customer service excellence, principles that apply directly to front desk roles in Peterborough and beyond.
Video:"How to Be Professional at Work | 15 Workplace Habits That Make You Stand Out & Get Promoted (2026)" – Essential viewing for any aspiring hospitality professional.
Explore More Opportunities & Services with Phone Direct
Your career journey doesn't stop here. Phone Direct is a multi-service agency supporting both job seekers and businesses across the UK. Whether you're looking for your next role in a different sector or are a business owner needing staffing solutions, we have the expertise. For instance, while we help you find a Hotel Receptionist in Peterborough PE1, we also assist companies in Leeds with finding top talent for immediate start roles. Similarly, if you have experience in healthcare, you might explore healthcare assistant jobs in Bolton. For businesses, our services extend to providing 24/7 live answering solutions to ensure you never miss a customer call, a service that complements having a physical receptionist perfectly.
Quick Links to Navigate Phone Direct
Contact Phone Direct – Peterborough Recruitment
Agency Details
Phone Direct
Recruitment & Temporary Staffing Specialists
Serving Peterborough PE1 & Cambridgeshire Region
We connect talented individuals with businesses in hospitality, admin, customer service, and more.
Get in Touch
Phone: +442033935357 (Lines open 8am-6pm, Mon-Fri)
Email: [email protected]
Application Email: If you are interested email your cv and info to [email protected]
Phone Direct is an equal-opportunities employer and recruitment agency. All hiring is based on qualifications, merit, and business need. © 2024 Phone Direct. All rights reserved.