Healthcare Administrator in Manchester (M2) – Immediate Start
Join Phone Direct's network of elite healthcare support professionals. An exciting temporary-to-permanent opportunity for a detail-oriented administrator in Manchester city centre, starting ASAP.
Apply Now & Secure Your Interview →Healthcare Administrator Role Overview
Phone Direct is partnering with a leading healthcare provider in the M2 postcode to recruit a skilled and proactive Healthcare Administrator. This pivotal role supports clinical teams and ensures the smooth operation of patient-facing services. If you have a passion for organisation and a desire to contribute to the health sector, this immediate-start position offers a fantastic entry point.
As a specialist in connecting talent with opportunity across Manchester, Phone Direct understands the critical need for reliable administrative support in healthcare settings. This role is more than just data entry; it's about being the backbone of efficient patient care. Successful candidates will gain invaluable experience within a dynamic NHS Trust environment, with the clear potential for a permanent contract. For those exploring recruitment jobs in the North West, this represents a premium opportunity.
Key Responsibilities & Daily Duties
Your day-to-day activities will be diverse, requiring both precision and empathy. You will be the first point of contact for many patients and a crucial link between departments.
- Patient Pathway Coordination: Managing patient referrals, appointments, and admissions using dedicated clinical systems (e.g., SystmOne, EMIS). You will track waiting lists and ensure timely communication with patients and consultants.
- Medical Records & Data Integrity: Maintaining accurate and confidential electronic patient records, processing discharge summaries, and ensuring all documentation meets stringent GDPR and NHS data protection standards. This role demands an eagle eye for detail.
- Multi-Channel Communication Hub: Professionally handling inbound telephone enquiries from patients, GPs, and external agencies, providing clear information and reassurance. This mirrors the high standards of our own round-the-clock call answering services in Manchester.
- Clinical Team Support: Providing comprehensive secretarial support to a team of healthcare professionals, including diary management, meeting preparation, and minute-taking for clinical governance meetings.
- Performance & Reporting: Assisting in the collation of data for key performance indicators (KPIs), helping to generate reports on clinic activity, and supporting the department in meeting its operational targets.
- Process Improvement: Identifying bottlenecks in administrative workflows and contributing ideas to enhance efficiency and the patient experience within the M2 healthcare facility.
Essential Skills & Person Specification
To thrive in this fast-paced M2 environment, the ideal candidate will possess a blend of technical competency and soft skills. We are looking for someone who is not just capable, but committed.
Essential Criteria
- Proven experience in an NHS or private healthcare administration role (minimum 12 months).
- Expert proficiency in Microsoft Office Suite (Outlook, Word, Excel) and experience with a major clinical patient administration system.
- Exceptional written and verbal communication skills, with the ability to interact compassionately with patients and professionally with clinicians.
- Unwavering commitment to confidentiality and a thorough understanding of data protection principles (GDPR).
- Superb organisational skills, with the ability to prioritise a complex workload under pressure.
Desirable Attributes
- NVQ Level 3 in Business Administration or equivalent qualification.
- Knowledge of medical terminology and patient pathway management.
- Experience working within a Manchester-based NHS Trust or similar large healthcare organisation.
- A proactive, problem-solving mindset and a willingness to support colleagues.
- Flexibility regarding hours, with an understanding that some departments may require occasional early starts or late finishes.
Salary, Pay & Benefits Package
Phone Direct is committed to offering transparent and competitive remuneration for all our temporary staff. This role is paid on an hourly basis, with weekly payments directly to your bank account.
| Component | Details |
|---|---|
| Hourly Pay Rate | Competitive, based on experience. Rates are aligned with NHS Band 3/4 equivalents and are discussed upon successful shortlisting. |
| Payment Schedule | Weekly pay every Friday. No hidden fees or delays. |
| Holiday Accrual | You accrue paid holiday entitlement for every hour you work, in line with UK employment law. |
| Pension Options | Access to a pension scheme is available for long-term assignments. |
| Career Support | Free CV advice, interview preparation, and access to exclusive training resources through our partner platform. |
Just as businesses rely on our top business calls answering services for reliability, we provide reliable, consistent support to our candidates throughout their assignment.
How to Apply for This Role
The application process is straightforward and designed to move quickly, reflecting the immediate start nature of this vacancy in M2.
- Prepare Your CV: Ensure your CV is up-to-date, highlighting all relevant healthcare administration experience, systems knowledge, and achievements. Tailor it to this specific role.
- Submit Your Application: Use the application button on this page or send your CV directly to our recruitment team. Your application will be reviewed by a specialist consultant who understands the Manchester healthcare sector.
- Phone Screening: Shortlisted candidates will receive a call from a Phone Direct consultant to discuss your experience, the role details, and your availability for an interview.
- Client Interview: Successful candidates from the screening will be fast-tracked to an interview with the hiring manager at the M2 healthcare facility. We will help you prepare thoroughly.
- Onboarding & Start: Upon receiving an offer, we manage all compliance checks (right-to-work, references) efficiently to get you started on-site as soon as possible.
Ready to take the next step in your healthcare career?
This Healthcare Administrator in Manchester (M2) role is interviewing now. Don't miss this chance to join a respected team and build your experience in the heart of the city.
Email Your CV Now Call Us: +442033935357If you are interested email your cv and info to [email protected]
Frequently Asked Questions
In the M2 (Manchester city centre) healthcare environment, a Healthcare Administrator acts as the operational linchpin. Your duties are centred on enabling smooth clinical function. This includes managing complex patient appointment schedules across multiple consultants, handling sensitive correspondence, ensuring accurate data entry into patient records, and being a knowledgeable point of contact for patient enquiries. You'll work closely with clinical staff to ensure clinics run efficiently, directly impacting patient wait times and satisfaction. It's a role that requires both technical skill and a customer-service mindset, similar to the professionalism expected in our own telephone answering services in Manchester.
Absolutely. Experience as a Medical Receptionist is highly relevant and provides an excellent foundation. This Healthcare Administrator role in M2 is often a progression, involving more responsibility around patient pathway coordination, data analysis, and direct support to clinical management. Your front-line experience handling patients, managing appointments, and understanding clinical systems is invaluable. We encourage candidates with strong receptionist backgrounds in GP surgeries or private clinics to apply, as your skills are directly transferable. For more insights into receptionist roles, explore our page on medical receptionist careers.
This temporary assignment has a strong temp-to-perm potential. The client uses temporary placements to assess cultural fit, work ethic, and skill set before offering a substantive contract. Many of our temporary healthcare staff in Manchester have successfully transitioned to permanent roles within the same department. Performance, reliability, and a proactive attitude are key. Phone Direct will support you throughout the assignment and advocate for your permanent placement if that is your goal.
Yes, Phone Direct operates nationally. While this specific opportunity is in Manchester M2, we consistently recruit for Healthcare Administrators, Physiotherapist Assistants in Liverpool (L1), and Healthcare Assistants in Bolton (BL1). The healthcare sector is active across the North West. We recommend registering with us broadly to be notified of all relevant opportunities in your preferred locations. Explore our latest jobs portal for a real-time view of all vacancies.
Phone Direct brings a unique dual perspective. We are not just a recruitment agency; we are also industry-leading providers of professional 24/7 telephone answering services. This gives us an insider's understanding of communication, customer service, and operational efficiency – skills that are paramount in healthcare administration. Our consultants are specialists in their sectors, we offer weekly pay as standard, and we pride ourselves on a transparent, supportive relationship with our candidates. We treat you as a professional, not just a CV.
Why Register with Phone Direct?
As a trusted Manchester recruitment agency, we bridge the gap between talented individuals and the organisations that need them. When you join our talent network, you gain access to more than just this one role.
- Exclusive Roles: Get first access to unadvertised positions within the NHS and private healthcare sector across M2 and beyond.
- Career Guidance: From CV optimisation to interview coaching, our consultants are here to help you advance.
- Streamlined Process: Fast-track registration, digital compliance checks, and a single point of contact.
- Sector Expertise: We understand the specific demands and vocabulary of healthcare administration.
Master Your Healthcare Admin Skills
Watch our guide on professional communication and organisation in a medical setting.
Other Immediate Roles in Greater Manchester
| Job Title | Location | Action |
|---|---|---|
| Medical Secretary | M3, Manchester | Apply |
| Patient Coordinator | Salford, M6 | Apply |
| Clinical Coding Assistant | M1, Manchester | Apply |
| Healthcare Assistant (HCA) | Bolton, BL1 | Apply |
| Admin Team Leader | Stockport, SK1 | Apply |
Looking for roles in other sectors? We also specialise in call answering service jobs and commercial support.
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