Telemarketer Job in London EC2 | Immediate Start & Competitive Pay with Phone Direct
Phone Direct is urgently recruiting for an experienced Telemarketer for a fast-paced, temporary-to-permanent role in the heart of London EC2. If you excel in outbound sales, thrive on hitting targets, and are looking for an immediate start with a leading recruitment agency, this is your opportunity. We connect ambitious candidates with top employers across the capital.
Location
London EC2
City of London & surrounding areas
Start Date
ASAP / Immediate
Registration & start within days
Pay Rate
£13 - £16 p/h
+ bonus & weekly pay
Contract Type
Temp-to-Perm
Long-term opportunity
Apply in under 2 minutes. Interviews being scheduled now.
Job Description: Telemarketer, London EC2
As a specialised recruitment and temporary staffing agency with deep roots in London, Phone Direct is seeking a proactive and results-driven Telemarketer to join one of our prestigious client teams in the EC2 postcode. This role is perfect for someone who views the telephone as a powerful tool for building relationships and driving business growth, not just a means of communication. Our client operates in a dynamic B2B sector, requiring a professional who can articulate value, handle objections with grace, and consistently contribute to pipeline development.
This position is more than just a call centre job; it's a strategic sales support role. You will be working with a curated list of business leads, engaging decision-makers, and setting qualified appointments for senior account executives. Success in this role requires resilience, excellent communication skills, and a keen understanding of customer needs. By applying through Phone Direct, you gain access to our extensive network of London employers, benefit from our pre-vetting process which speeds up hiring, and receive dedicated support from a consultant who knows the local telemarketing and customer service landscape inside out. Whether you're looking for a foot in the door with a leading firm or a flexible role that respects your schedule, we act as your advocate.
Key Responsibilities & Daily Tasks
- Execute high-volume outbound calls to prospective business clients from a provided lead list, introducing services and identifying key decision-makers.
- Clearly articulate product and service value propositions, handling initial queries and objections professionally to nurture interest.
- Accurately log all call outcomes, update contact information, and schedule follow-up actions in the company's CRM system (training provided).
- Work towards and exceed daily and weekly targets for calls made, decision-maker contacts, and qualified appointments set.
- Collaborate with the inside sales team, providing detailed briefs on qualified leads to ensure a seamless handover.
What We're Looking For
- Proven Experience: Minimum 6 months in a telemarketing, telesales, or high-volume outbound call role. B2B experience is a significant advantage.
- Exceptional Communicator: Fluent, confident, and articulate phone manner with a clear UK English accent. Ability to listen actively and build rapport quickly.
- Resilient & Target-Driven: A positive, can-do attitude with the resilience to handle rejection and the motivation to achieve and exceed KPIs.
- Tech-Savvy & Organised: Basic computer literacy. Experience with a CRM like Salesforce or HubSpot is beneficial but not essential, as full training is provided.
Don't have 6 months' experience? We also have entry-level Call Answering Service roles that can be a perfect stepping stone. Get in touch to discuss your options.
Why Register with Phone Direct for Telemarketing Jobs?
Choosing the right agency is crucial for your career. As a leading employment agency in London, we don't just fill vacancies; we build lasting careers and provide unparalleled support to our candidates.
Weekly Pay & Benefits
Get paid reliably every week. We also offer perks like holiday pay (subject to eligibility) and access to discount schemes.
Dedicated Consultant
Your personal point of contact will understand your goals, prep you for interviews, and negotiate on your behalf.
Fast-Track to Permanent Roles
Many of our temp roles, like this one, are temp-to-perm. Prove your value and transition to a permanent contract seamlessly.
Exclusive Opportunities
We partner with businesses that trust us to find their talent first. Get access to roles not always advertised publicly.
Salary, Benefits & How to Apply
Salary & Compensation
We believe in rewarding skill and effort transparently.
- Base Hourly Rate: £13.00 - £16.00 per hour
- Performance Bonus: Uncapped monthly incentives for exceeding targets
- Pay Schedule: Weekly payments every Friday
*Final rate depends on relevant experience and interview performance.
Role Benefits
Beyond the pay, this role offers significant career advantages.
- Career Progression: Clear path from Telemarketer to Junior Account Executive or Team Lead for top performers.
- Training & Development: Full product and sales methodology training provided. Ongoing coaching from experienced managers.
- Modern Workspace: Work in a vibrant, supportive London EC2 office with excellent transport links and amenities.
- Flexible Shifts: Core hours are Monday-Friday, 9 am - 5:30 pm, with some flexibility for start/end times discussed at interview.
How to Apply
The application process is straightforward and designed to get you started quickly.
- 1 Click 'Apply Now': Submit your initial details via our secure portal. This alerts your dedicated consultant.
- 2 Screening Call: We'll call you within 24 hours (Mon-Fri) for a brief, friendly chat about your experience and this role.
- 3 Fast-Track Interview: If suitable, we'll arrange a quick registration and interview, often on the same day or the next.
- 4 Start Your Role: Once cleared, you could be starting your new Telemarketer position in London EC2 within days.
If you are interested email your cv and info to [email protected]
Ready to Start Your Telemarketing Career in London?
This role is interviewing now and will be filled quickly. Don't miss your chance.
Apply Now for Immediate Consideration Call: +442033935357Other Immediate Opportunities in London
If you have strong communication skills, explore these similar roles we're urgently recruiting for across the capital. Phone Direct specialises in connecting talent with businesses in need of reliable customer support, Receptionist, and telephony staff.
| Job Title | Location | Pay Rate | Type | Action |
|---|---|---|---|---|
| Inbound Customer Service Advisor | London E1 | £12.50 - £14.50 p/h | Temporary | Apply |
| Hotel Receptionist | Central London WC2 | £13.00 - £15.00 p/h | Temp-to-Perm | Apply |
| Appointment Setter (Outbound) | London EC4 | £13.50 - £16.50 p/h + Bonus | Temporary | Apply |
| Medical Receptionist | London W1 | £14.00 - £16.00 p/h | Temp-to-Perm | Apply |
| Call Centre Team Leader | London SE1 | £16.00 - £19.00 p/h | Permanent | Apply |
FAQs: Telemarketer Jobs in London EC2
In this specific London EC2 role, you will be primarily making outbound calls to business decision-makers (B2B) from a provided, qualified lead list. Your goal is to introduce our client's services, identify genuine interest, overcome initial objections, and schedule qualified appointments for their senior sales team. It's a consultative, professional sales support role focused on pipeline generation, not cold-calling consumers. You'll be trained on the product and sales script, and you'll use a modern CRM to track all interactions meticulously.
Absolutely. Skills from a Receptionist or Hotel Receptionist role are highly transferable. You already possess core competencies like professional phone manner, customer service, handling queries, and using switchboard systems. The main difference is the outbound, sales-oriented nature of telemarketing. We provide full training on the sales process and script. Your people skills are the most valuable asset. If you're eager to move into a more target-driven, commercial role, this could be an excellent progression. We also have dedicated Receptionist roles if you prefer to stay in that field.
For candidates who are immediately available and have the right experience, the process can be very fast. It's possible to have a screening call the same day you apply, an interview the next day, and be starting the role within 2-3 working days, assuming all checks are satisfactory. The client needs someone to start ASAP, so they are prioritising quick turnarounds. Having your right-to-work documents and references ready will significantly speed up the process.
This client is known for promoting from within. Successful Telemarketers who consistently hit and exceed targets are first in line for internal promotions. Typical progression paths include: moving into a Junior Account Executive role (handling the appointments you set), becoming a Telemarketing Team Leader coaching new starters, or transitioning into other sales support or account management functions within the business. Performance is recognised and rewarded with both financial bonuses and career advancement opportunities.
Yes, absolutely. Phone Direct is a specialist in communications and customer-facing staffing. Beyond Telemarketer roles, we consistently recruit for:
- Receptionists (Corporate, Medical, Hotel)
- Customer Service Advisors (Inbound & Outbound)
- Call Answering Service agents for businesses that use virtual answering services.
- Helpdesk & Technical Support roles.
We encourage you to browse our services page to see the full range of sectors we work in and register your details for future alerts.
Get in Touch with Phone Direct
Have a question about this role or want to discuss your career options? Our London-based team is here to help.
Phone Direct Ltd, London EC2 Region. Operating as an Employment Agency for permanent recruitment and an Employment Business for temporary assignments.
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A Day in the Life: Your First Week as a Telemarketer in EC2
To give you a clearer picture of what to expect, here’s a breakdown of a typical day and how your responsibilities will evolve from day one.
Morning Routine (9:00 AM - 12:00 PM)
You'll start your day with a brief team huddle, reviewing the previous day’s performance and the day’s targets. Your manager will highlight any new product updates or script tweaks. You'll then log into the CRM system, review your assigned lead list for the day—which is pre-qualified to match the client's ideal customer profile—and begin your first calling block.
The focus in the morning is on making contact with key decision-makers, often more reachable before their meetings begin. You’ll work through your list, aiming for a combination of new contacts and follow-ups from previous days.
Afternoon Focus (1:00 PM - 5:30 PM)
After lunch, the focus shifts to nurturing leads who expressed mild interest and completing detailed CRM entries for every interaction. This is also when you might have a one-on-one coaching session with your team leader to review call recordings (with your consent) and refine your technique.
The final hour is dedicated to administrative tasks: sending follow-up emails as promised, preparing a brief for the sales team on any appointments secured, and planning your lead strategy for the next day. The atmosphere is collaborative, with team members often sharing tips on overcoming common objections.
Pro-Tip from Our Consultants
“The most successful telemarketers we place treat every ‘no’ as data, not rejection. They note the reason, which helps the client refine their targeting. This strategic mindset is what gets you noticed for promotion.” – Mark, Senior Recruitment Consultant
Mastering the Craft: Advanced Telemarketing Skills for Career Growth
While the fundamentals are essential, excelling in a competitive market like London requires honing advanced skills. This role offers the perfect environment to develop these, making you a highly valuable asset in the sales ecosystem.
1. Consultative Selling & Needs Analysis
Beyond reading a script, you’ll learn to conduct quick, effective needs analyses during the call. This involves asking open-ended questions to uncover a prospect's pain points, such as “What’s your biggest challenge with your current supplier?” or “How are you currently handling [specific service]?” By positioning yourself as a problem-solver rather than a seller, you build trust and identify higher-quality appointments for the sales team.
2. Objection Handling Frameworks
You will be trained in structured frameworks to handle common objections like “I’m too busy,” “Send me an email,” or “We’re already with someone else.” For example, the Feel-Felt-Found method: “I understand how you feel. Many of our clients felt the same before they found that our service actually saved them 5 hours a week on admin.” Mastering these turns barriers into conversations.
3. CRM & Data Mastery
Accurate CRM management is critical. You’ll become adept at not just logging calls, but tagging leads by industry, interest level, and specific need. This creates a rich data pool that the client uses for market analysis and future campaign planning. This skill is directly transferable to any sales, marketing, or business development role.
Case Study: From Telemarketer to Account Manager
Sarah’s Journey (Placement by Phone Direct, 2023): Sarah started in an identical temp-to-perm Telemarketer role in EC2 with just 8 months of prior call centre experience. Within six months, her consistent performance (regularly exceeding appointment targets by 20%) led to a permanent contract.
- Month 9: Promoted to Junior Account Executive, managing her own portfolio of leads she helped generate.
- Month 14: Advanced to Account Manager, now responsible for key client relationships and strategic upsells.
- Current: Sarah’s total compensation has increased by over 60% since her initial telemarketing hourly rate.
"Phone Direct didn't just find me a job; they placed me in a role with a visible career ladder. The training and the client's culture made all the difference." – Sarah
London EC2: The Business Hub Advantage
Working in the EC2 postcode, the heart of London's financial and professional services district, offers unique advantages for your career:
- Networking: Lunch breaks and after-work events put you in the same venues as professionals from finance, tech, and law, expanding your network organically.
- CV Prestige: Having a renowned London EC2 company on your CV signals that you can perform in a high-pressure, professional environment.
- Transport & Amenities: Unparalleled transport links via Liverpool Street, Bank, and Moorgate stations. A vast array of shops, gyms, and restaurants right on your doorstep.
Many of our candidates find their next role through contacts made while working in the City. It’s a dynamic ecosystem for ambitious professionals.
Pre-Application Checklist & Interview Preparation
To ensure you’re fully prepared and stand out from other applicants, use this checklist before you click ‘Apply Now’.
✅ Documents & Practicalities
- Right-to-Work: Have your passport, UK visa, or Birth Certificate/NI number ready.
- Updated CV: Tailor it to highlight phone-based experience, targets met, and CRM systems used.
- Travel Plan: Check Transport for London (TfL) routes to London EC2 to confirm your commute is feasible.
- References: Have contact details for 2 professional references readily available.
💡 Interview Readiness
- Prepare Examples: Think of specific stories where you hit a target, handled a difficult caller, or improved a process.
- Research the Client: While we protect client confidentiality pre-interview, research typical B2B sectors in EC2 (finance, legal, tech services).
- Prepare Questions: Ask about team structure, training specifics, and what defines top performance in the first 90 days.
- Mindset: Frame your motivation around career development and contributing to team targets, not just the immediate pay.
Completing this checklist significantly increases your chances of a smooth, fast-tracked application.
I'm Prepared – Apply Now